Privacy Policy

We collect the minimum needed to run an evaluation, pay rewards honestly and stop cheating: your login details, your trading and learning activity on the platform, and identity documents only when you ask for a reward.

We do not sell your data. We do not run advertising trackers or device fingerprinting on this platform. Everything we store is described below.

• Account: name, email address, and a hashed password (we never store your password in readable form).
• Choices: which plan you selected, your language and currency preference, and your privacy preference for the leaderboard.
• Journal and academy: entries you write, screenshots you attach, quiz answers and course progress.
• Reward and identity: when you request a reward, identity documents and the wallet or bank details you ask us to pay.
• Support: messages you send us and our replies.

These records exist so that results can be verified, so that you can see your own history, and so that a reward decision can be explained rather than asserted.

We keep a security record for each sign-in (time and IP address) so that a compromised account can be recognised and so that one person cannot quietly run several accounts.

We do not currently collect device fingerprints, and we do not place third-party advertising or cross-site tracking cookies.

Only what the platform needs to work:

• a sign-in session, so you are not asked for your password on every page;
• your language and currency preference, so the site opens the way you left it;
• nothing used to follow you around the web.

To deliver the service you paid for; to check challenge rules fairly and consistently; to verify identity before money moves; to detect fraud, duplicate accounts and collusion; to answer your support requests; and to improve the platform.

We do not make a decision that costs you money based on an automated profile alone. A reward refusal, a rule failure or a fraud flag can always be reviewed by a person if you ask.

Your data is not used to train models that serve other customers, and it is not sold to AI providers for training.

Only the parties needed to run the service:

• our hosting and database provider, which stores the platform's data;
• the payment provider that processes a purchase;
• identity-verification and payout providers, when you request a reward;
• police, courts or tax authorities, where we are legally required.

We do not sell personal data and we do not share it for advertising.

Account, trading and learning records are kept while your account is open. If you close it, we delete what we no longer need.

Records that support a payment, a reward or a fraud decision are kept longer where law, tax or our own dispute obligations require it — and we tell you the period when you ask.

You can ask us to: show what we hold about you, correct anything wrong, delete your account and data, give you a copy of your records, or stop a particular use of your data. You can also withdraw consent where consent was the basis.

Ask through support. We may need to confirm it is really you before releasing anything, and we will explain any record we cannot delete and why.

Each trader's rows are readable only by that trader and by staff with an admin role; passwords are hashed; card and payment keys are never placed in the browser; reward and rule decisions are checked on the server, not in the page you see.

No system is perfect. If a breach ever affects you, we tell you what happened and what to do.

Tradevirt is for adults (18 and over). We do not knowingly collect information from anyone younger, and we close accounts that turn out to belong to a minor.

If this policy changes in a way that matters to you, we will say so in the app as well as here. For anything about your data, use the contact routes on the support page.