Terms
Terms & Conditions
Written to be read, not to hide anything. This page says what you buy, what we check, what we pay out and what we are not.
01Who we are and what this is
These terms are the agreement between you and Tradevirt when you create an account or buy an evaluation. If you do not agree with them, please do not use the platform.
02What you are actually buying
03Simulated money is not real money
The only money that can ever move from us to you is a reward earned under a published reward scheme, after the checks in section 7. The only money that moves from you to us is a challenge fee, a subscription or another clearly labelled purchase.
04Your account
You must be at least 18 years old and legally able to sign a contract. You must give accurate details and keep your login credentials private.
05Fees, taxes and price changes
Challenge fees are shown on the site and at checkout in USD. Prices shown in other currencies are approximate conversions for display only — the amount charged is always the USD price.
Any tax that applies to your purchase is calculated and shown at checkout.
Our fees may change over time. A price change never applies to a purchase you have already paid for, and we do not charge you again for an evaluation that is already running.
06Challenge rules and how results are decided
Checks run automatically against the platform's simulated prices at the moment each order is executed. The result (passed, failed or still running) is recorded on your account, and you can see the reason for any rule breach in your account history.
If you believe a platform fault affected a result, contact support with the date, instrument and time. We review the recorded executions and correct the result where the platform was at fault.
07Rewards and payout
Before any reward is paid we require identity verification, a completed reward request, and the review/hold period published for that reward. Rewards are paid to a verified wallet or bank account that belongs to you.
We can refuse or withhold a reward — and tell you why — where we detect multiple accounts, account sharing, collusion between traders, manipulation of the platform, or identity that cannot be verified.
08Behaviour that ends access
We can suspend or close an account, with no refund, for:
- multiple accounts, bought or traded accounts, or shared logins;
- coordinated trading between accounts to move risk or profit around;
- exploiting a bug, or trying to manipulate simulated prices or the rule engine;
- automation that bypasses the platform, or scraping other traders' data;
- stolen, forged or another person's identity documents;
- abuse, harassment or threats towards staff or other traders.
09Stopping, suspending and closing
You can stop trading at any time and ask us to close your account. Closing does not create a refund right — section 8 of the Refund Policy applies.
We can suspend or close an account for a breach of these terms, for non-payment, or where we are required to by law. Where possible we tell you the reason and how to respond.
10Learning material, journal and AI coaching
Course material, articles and platform design are ours. You may use them for your own learning; you may not resell them, publish them as your own, or use them to train a competing service.
11Availability and changes to the platform
We aim to keep the platform available, but we do not promise uninterrupted access. Maintenance, outages and interruptions can happen. If an outage materially shortens a running evaluation, we extend the affected period.
Features may be added, changed or removed. Where a change materially affects an evaluation you are paying for, we give notice in the app and on the Trust Center before it applies.
12Liability
You use the platform at your own risk. Trading in real markets can lose money, and nothing on Tradevirt should be treated as a reason to trade more than you can afford to lose.
Nothing in these terms limits liability that cannot lawfully be limited, including for fraud or wilful misconduct.
13Governing law and disputes
Not yet confirmed. The governing law and forum for disputes will be stated here, together with the company's legal entity and registration details, before Tradevirt charges real money.
Until then, please raise anything you are unhappy with through support — we would rather resolve it than argue about it.
14Changes to these terms
We may update these terms. The "last updated" date above changes when we do. For material changes we will tell you in the app and on the Trust Center before they apply.
Continuing to use Tradevirt after a change means you accept the updated terms. If you do not, you can stop using the platform and ask us to close your account.